DigitalGov Podcast
A Government podcast
DigitalGov Podcast
Episodes
Episodes of DigitalGov Podcast
Mark All
The Social and Behavioral Sciences Team (SBST) uses theories, research, and methods from the social and behavioral sciences to address and solve challenges faced by the public. Team members come from a variety of backgrounds, including economic
For government agencies, connecting users to information is a critical part of meeting the public’s needs and delivering excellent customer service. DigitalGov Search helps agencies deliver information to government searchers on every level—fed
You cannot improve your digital outreach without data. Since 2012, the Digital Analytics Program (DAP) has provided agencies the critical information and metrics that they need to make their public-facing websites better. The buzz around DAP ha
DigitalGov University has added podcasts to our suite of offerings on DigitalGov, featuring interviews and discussions with leaders in the DigitalGov community.For the first edition, we talked to Diane Devera, “Voice of the IVR” for the USA
To provide great customer service, bring your agency’s customers to the table.This is one of many insights recently offered by Stephanie Thum, Vice President of Customer Experience at the Export-Import Bank of the United States. Thum has prev
The Central Intelligence Agency launched their Twitter account with the second most retweeted inaugural post in the platform’s history: “We can neither confirm nor deny that this is our first tweet.”Now for the first time, on the DigitalGov p
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