In this episode we hear from Maritza Lewis, a long tenured employee who’s current roles concentrate on employee engagement, always a top focus for Zappos. She shares some personal stories from her Zappos journey from a number of different role she’s held along the way - along with how being very pregnant during a Las Vegas summer led her to take action on an initiative that is now part of her Zappos legacy! Maritza also talks about introducing a Llama named Kuzco to the Zappos family – you won’t want to miss it!